At Olivia Grace Study Notes, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products.

1. Information We Collect

We collect the following types of information when you use our website:

• Personal Information: This includes your name, email address, phone number, billing address, and payment information when you make a purchase or contact us.
• Non-personal Information: This includes browser details, IP address, cookies, and site usage data, which helps us improve the functionality and user experience of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal information to complete your transactions, process payments, and deliver our digital products to you.
• To Provide Support: Your contact details allow us to respond to your questions, technical issues, or refund requests.
• To Improve Our Services: Non-personal information helps us analyze website performance, identify usage patterns, and improve your overall user experience.
• To Send Updates: With your consent, we may send promotional offers, product updates, or newsletters related to your interests.

3. How We Protect Your Information

We implement various security measures to protect your personal information:

• Encryption: All payment transactions are encrypted using Secure Socket Layer (SSL) technology.
• Restricted Access: Only authorized personnel have access to your personal data, and we ensure they adhere to strict confidentiality standards.
• Data Retention: We only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party providers to process payments, host our website, or send out email communications. These providers are required to keep your data secure and confidential.
• Legal Requirements: We may disclose your personal information if required by law, such as in response to a court order or to prevent fraud.

5. Cookies

Our website uses cookies to enhance your browsing experience:

• What are cookies?: Cookies are small files that your browser stores on your device to help websites remember your preferences and activities.
• How we use cookies: We use cookies to track your usage, personalize your experience, and gather data on site traffic and engagement.
• Managing cookies: You can choose to disable cookies in your browser settings, but this may affect the functionality of certain features on our website.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal data.
• Deletion: Request the deletion of your personal data, subject to certain legal obligations.
• Opt-out: Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our communications.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal data, please contact us at:

📧 [email protected]